HARSOLVE
Master Service Agreement
Raghav Patel trading as Harsolve • Independent Service Provider (India)
Last Updated: September 2026
1. CONTRACTUAL FRAMEWORK & ACCEPTANCE
This Master Service Agreement governs engagements with Raghav Patel, an individual doing business under the trade name Harsolve ("Harsolve", "Service Provider", "we", "us", or "our"), based in India.
This agreement, read together with the applicable Statement of Work (SOW), proposal, quotation, or invoice, sets out the terms under which Harsolve delivers custom software, AI solutions, digital marketing management, technical consulting, and managed hosting.
2. PRICING, SCOPE & COMMENCEMENT
Specific project pricing, deliverables, milestones, and fees are defined in the applicable quotation, proposal, SOW, or invoice. Fees for authorized work performed or completed milestones are non-refundable where contractually appropriate.
Delivery schedules and timeframes are professional estimates based on initial project specifications and depend on timely client cooperation.
3. NO GUARANTEE OF COMMERCIAL RESULTS
Harsolve provides professional services with reasonable skill and care. However, to the maximum extent permitted by applicable law, Harsolve does not guarantee specific commercial outcomes, sales, leads, revenue, ROI, or search/social rankings. Outcomes depend on market conditions, customer behaviour, competition, Client operations, and third-party platform algorithms beyond Harsolve's control.
4. INTELLECTUAL PROPERTY & SOURCE CODE
Except to the extent otherwise expressly provided in a written agreement/SOW and subject to applicable law, Harsolve retains the intellectual-property rights legally retained by it in source code and development materials. No copyright assignment is created merely by payment unless the applicable written agreement expressly provides for such assignment.
- Pre-Existing IP: Harsolve retains ownership of all pre-existing code libraries, developer tools, starter templates, and generic assets.
- Deliverables & Licensing: Where agreed in an SOW, custom deliverables may be assigned or licensed to the Client according to that agreement upon full payment of agreed fees.
- Client Data: The Client retains ownership of its proprietary customer data and business databases.
5. HOSTING & TECHNICAL INFRASTRUCTURE
Where managed hosting is provided, hosting infrastructure remains separate from the Client's application codebase and data. Managing hosting infrastructure does not confer Harsolve ownership over Client data.
6. MUTUAL TERMINATION
Either party may terminate an ongoing service relationship by providing prior written notice as specified in the applicable SOW or written agreement. Upon termination, all authorized work performed and non-refundable third-party commitments incurred up to the termination date remain payable.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Harsolve and Raghav Patel shall not be liable for indirect, incidental, special, or consequential damages (including lost profits or business opportunities). Aggregate liability is capped at the fees actually received by Harsolve from the Client during the three (3) months immediately preceding the event giving rise to the claim.